ComputerEmporium.net
Transit Days and FAQs
|
Shipping Method |
Transit Days (For Most
Packages) |
|
Ground |
4-6 Business Days |
| 3 Day Select |
Up to 3 Business
Days |
| 2nd Day Air |
Up to 2 Business
Days |
|
Next Day Air |
Next Business Day |
|
Please note that Weekends and
Holidays are not considered Transit
Days. Please take this into account
when selecting the Shipping Method. |
Q: I've tried to Track my package
but no real information is coming up or it
appears to be invalid. What do I do?
A: Please wait a few hours after you receive
your Tracking email as it may take UPS,
FedEx or USPS sometime to be fully updated.
If you received a Tracking email, your order
has been shipped.
Q: I believe I placed an order but I
received no Order Confirmation or Tracking
Number. What do I do?
A: Order confirmations and Tracking
information emails are automatically sent
via email. If you did not receive an email
from us, there my be a chance that your
email address was entered in wrong or the
email was filtered out of your Inbox. You
can visit our
Contact Us Page for further assistance.
Q: When will my order ship?
A: Most orders will be processed for
fulfillment within 24 business hours of
receipt unless received after 12:00PM PST,
in which case they will be processed the
following business day (Orders may be
delayed by increased holiday business,
out-of-stock items, or unforeseen
difficulties. ComputerEmporium.net will make
every attempt to meet shipping deadlines).
Please note that our warehouse does not ship
on Weekends and Holidays.
Q: Will I be able
to Track my package once my order is
shipped?
A: Yes. Once your order has left our
warehouse, you will receive an email with
directions on how to track where your
package is during its shipment.
Q: How long will my package take
to get to me?
A: Once an order has been processed, the
Transit Days are as follows:
|
Shipping Method |
Transit Days (For Most
Packages) |
|
Ground |
4-6 Business Days |
| 3 Day Select |
Up to 3 Business
Days |
| 2nd Day Air |
Up to 2 Business
Days |
|
Next Day Air |
Next Business Day |
|
Please note that Weekends and
Holidays are not considered Transit
Days. Please take this into account
when selecting the Shipping Method. |
The courier for your
package will have an estimated arrival date
for your package. If you are shipping your
order to an address other than your billing
address, you may be required to provide
further verification prior to shipment.
Please note that this verification process
may result in a delay of shipment of order
or result in the non-availability of an
item. Please note that Weekends and Holidays
are not considered Transit Days. Please take
this into account when selecting the
Shipping Method.
Q: Do you ship to
APO and FPO Military Addresses? And how do
you ship to APO and FPO Military Addresses?
A: Yes, we gladly support our troops. Since
our system cannot calculate shipping charges
to APO and FPO addresses, we will notify you
of the USPS Priority Mail shipping charges
in a separate email after you receive your
order confirmation email. Please note that
we will not charge your credit card until
you agree with the shipping charges by
replying to that email.
Q: Do you ship to
Alaska and Hawaii?
A: Yes we do. When placing your order please
select 2nd Day Air or Next Day Air as the
shipping method. These are the only methods
available to us, to ship a package to your
location.
Q: Do you ship
Internationally?
A: We accept International orders from
Canada and Puerto Rico. All orders shipped
to addresses outside the continental U.S.
will be notified of shipping charges in a
separate email. ComputerEmporium.net will
not ship orders without customers' agreement
on shipping options and/or charges. Orders
shipped to addresses outside the continental
U.S. will be subject to higher shipping &
insurance rates, as well as applicable
customs, duties, and taxes. All such
expenses will be the responsibility of the
customer. Other common international
carriers may be used, however, all
arrangements and applicable fees will be the
responsibility of the customer and to the
satisfaction of ComputerEmporium.net. Any
and all transactions must be made in U.S.
funds only. ComputerEmporium.net makes no
claims or representations regarding
warranties, compatibility, or service
availability for any product shipped outside
the continental U.S.
Q: Do you ship to
PO Boxes?
A: Unfortunately, our couriers are not able
to ship to PO Boxes. A physical address will
be required for all orders. Please note that
if a PO Box is entered into the shipping
address, the order may experience a delay in
processing and/or the package may experience
a delay in delivery.
Q: Do you accept
Will Call pickups?
A: Currently, we do not have the facilities
for local customers to come by and pick up
items but we do hope to be able to provide
this service to our customers soon. Right
now, by placing an order with us though, you
are guaranteed to have your package arrive
in speedy manner since our warehouse is
located close to you. |